1. How long is shipping? A. Express shipping is 1-2 business days and Standard shipping is 2-4 business days. All 1B orders ship same day if order before 4pm. For more information please see our shipping section. 

2. Where is my tracking number? A. All tracking numbers are emailed once they are assigned please check your inbox and spam folder.

3. What are the companies business hours? Business Hours  are 11am-6pm Monday-Friday (phone) 24 hour email and live chat support.

4. How can I do an exchange? Email help@thehouseofbundles.com

5. What grade of Hair is this? Each collection lists the grade of hair under each description. Our grades range from 6A-9A.

6. What's the best hair to purchase? A. It depends on what look you're going for. You really can't go wrong with anything you select. Please chat a live agent for more info.

7. What's the difference between the countries? A. Click on our country of origin guide for more information. 

8. Is this Virgin Hair? A. Yes 100% Virgin Hair

9. What is virgin Hair? Our hair is sourced directly from the country of origin without adding any chemicals. 
10. What's your Instagram? A. @thehouseofbundles

11. Where you located? A. We have several offices, unfortunately, we don't allow store pickups at this time.
12. Where do you ship? We ship worldwide.

13. Whats the difference between a front lace wig and a full lace wig ? A. The front lace wig is made with a 13X4 frontal. Our full lace wig is made with a 360 frontal making it more versatile.

14. Do you guys color hair? A. Yes we can do any color you would like and have several specials click deals of the day and scroll down. 

15. Whats the difference between your collections? A. We have several collections you can click on each collection and read about them or chat us for a quicker response. 

16. Is your industry standard hair good? A. Yes its great hair its still better then the hair our major competitors sell. Our 

17. How long does your hair last? A. All collections will last up to a year with proper care our best collections will last longer. 

18. Where are your reviews? A. All our reviews are under the products click the deal and scroll down and you will see the customer reviews. 

19. Do you guys offer wholesale? A. Yes we do offer wholesale for more info email wholesale@thehouseofbundles.com 

20. Are the knots bleach? A. The knots do not come bleached, because we have no idea how much bleach to use to match your complexion. 

21. Do your frontals or closures come pre plucked? A. Our frontals or closures do not come pre-plucked, because we have no idea how much hair to pluck to match your natural hair line. 

1. How long is shipping? A. Express shipping is 1-2 business days and Standard shipping is 2-4 business days. All 1B orders ship same day if order before 4pm. For more information please see our shipping section. 

2. Where is my tracking number? A. All tracking numbers are emailed once they are assigned please check your inbox and spam folder.

3. What are the companies business hours? Business Hours  are 11am-6pm Monday-Friday (phone) 24 hour email and live chat support.

4. How can I do an exchange? Email help@thehouseofbundles.com

5. What grade of Hair is this? Each collection lists the grade of hair under each description. Our grades range from 6A-9A.

6. What's the best hair to purchase? A. It depends on what look you're going for. You really can't go wrong with anything you select. Please chat a live agent for more info.

7. What's the difference between the countries? A. Click on our country of origin guide for more information. 

8. Is this Virgin Hair? A. Yes 100% Virgin Hair

9. What is virgin Hair? Our hair is sourced directly from the country of origin without adding any chemicals. 
10. What's your Instagram? A. @thehouseofbundles

11. Where you located? A. We have several offices, unfortunately, we don't allow store pickups at this time.
12. Where do you ship? We ship worldwide.

13. Whats the difference between a front lace wig and a full lace wig ? A. The front lace wig is made with a 13X4 frontal. Our full lace wig is made with a 360 frontal making it more versatile.

14. Do you guys color hair? A. Yes we can do any color you would like and have several specials click deals of the day and scroll down. 

15. Whats the difference between your collections? A. We have several collections you can click on each collection and read about them or chat us for a quicker response. 

16. Is your industry standard hair good? A. Yes its great hair its still better then the hair our major competitors sell. Our 

17. How long does your hair last? A. All collections will last up to a year with proper care our best collections will last longer. 

18. Where are your reviews? A. All our reviews are under the products click the deal and scroll down and you will see the customer reviews. 

19. Do you guys offer wholesale? A. Yes we do offer wholesale for more info email wholesale@thehouseofbundles.com 

20. Are the knots bleach? A. The knots do not come bleached, because we have no idea how much bleach to use to match your complexion. 

21. Do your frontals or closures come pre plucked? A. Our frontals or closures do not come pre-plucked, because we have no idea how much hair to pluck to match your natural hair line.